Privacy Policy
Last updated: July 16, 2025
1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Contact Information: Name, email address, company name
- Payment Information: Billing details processed securely through Stripe
- Service Information: Target URLs, keywords, and special requirements for your SEO campaigns
- Communication Records: Support tickets, emails, and other communications
Automatically Collected Information
- Usage Data: How you interact with our website and services
- Device Information: IP address, browser type, operating system
- Cookies: Small files stored on your device to improve your experience
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide SEO backlink services as requested
- Payment Processing: To process payments and manage billing
- Customer Support: To respond to inquiries and provide assistance
- Service Improvement: To analyze usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send service updates and promotional materials (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party providers who assist in delivering our services
- Payment Processing: With Stripe for secure payment processing
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: Data transmission is protected using SSL/TLS encryption
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security systems are regularly updated and monitored
- Secure Storage: Data is stored on secure servers with appropriate safeguards
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Typically, we retain customer data for 7 years after the last service interaction, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our website
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
Response Time: We will respond within 48 hours